Residents can pay their rent through the resident portal, in office with a money order, cashiers check or personal check if paid before considered late.
Frequently Asked Questions
Welcome to Silver Spring! Below are answers to some common questions about our community, leasing, amenities, policies, and more. If you don’t find your question below, please reach out to our leasing team – we’re happy to help!
Rent, Payments, & Fees
Are any utilities included in the rent?
Utilities are not covered. Residents are responsible for water, sewer, trash, gas and electric.
Is there a security deposit?
The standard security deposit at Silver Spring is $250.00 on approved credit. If screening results come back conditional, then an additional half month to a full month deposit is required.
Amenities & Resident Services
What amenities are offered at Silver Spring?
Pool, playground, dog park, daycare, laundry rooms and basketball court. Coming soon- 24-hour fitness center, full office renovation, sports court with several games, BBQ Areas.
Is package acceptance available?
Silver Spring does not have any package acceptance in office. However, stay tuned for future upgrades!
Is there an amenity fee?
There is no Amenity Fee. Residents have access to all property amenities free of charge!
Parking & Transportation
What parking options are available?
At Silver Spring we offer assigned covered carport or any open unassigned parking for any additional vehicles or guests.
Are EV charging stations available?
Our parking spots are currently 'analog'—no charging cables here, but plenty of room for your ride!
Is there a fee to park on site?
Yes, there is a monthly $40.00 parking fee.
Pets
Are pets allowed?
Silver Spring is proud to be a pet friendly community! Please see our breed restrictions for more information.
What is the maximum number of pets allowed?
A “Pair of Pals" – Silver Springs allows for up to two pets
What documentation do I need to bring for my pet?
To ensure we have everything we need, you will need to provide a pet photo and vet records.
Policies & Procedures
Is the community smoke-free?
Yes, Silver Spring is proud to be a 100% smoke-free community.
Can I make changes or upgrades to my apartment?
Changes or upgrades to the apartment need to be submitted to management and approved. If it’s reasonable accommodation, a reasonable accommodation form will need to be filled out.
What am I allowed to have on my patio/balcony?
At Silver Spring, we allow the following: Patio table, chairs, planters and appropriate decorations that do not alter the structure or building. These must stay within their balcony area and not attached to the buildings or hanging over the patio ledges. Holiday decorations must be taken down after the holiday season.
Application Process
What are the application requirements?
The Household is required to make 2.5% times the base rent amount.
Do you run background and credit checks?
Yes. This will determine how they qualified based on the results of both screening processes.
When is the deposit due?
The Holding Deposit is due upon approval.
Resident Support
How do I submit a maintenance request?
This can be done through their resident portal, by calling the office, sending an email, or stopping by the office to report in person.
What is the emergency maintenance policy?
Silver Spring has a 24- hour emergency maintenance line, that is on-call 7 days a week including holidays. After hours, your call will be directed to our emergency line and a member of our team will reach out as soon as possible.
Do you host resident events?
Yes, we host a monthly resident event. This is a great way to get to know your neighbors and explore the community!
Still Have Questions?
If you didn’t find the answer you were looking for, please feel free to contact our leasing team by phone or email, or visit us in person – we’re here to help!
Frequently Asked Questions
Welcome to Silver Spring! Below are answers to some common questions about our community, leasing, amenities, policies, and more. If you don’t find your question below, please reach out to our leasing team – we’re happy to help!