Viridian Reserve offers a variety of chic and spacious 1, 2 and 3-bedroom floor plans! Our floor plans include luxury finishes, high ceilings, a private patio or balcony and more. View our Floor Plans page to browse our available floor plans and find the perfect one for you! Be sure to also check out our interactive map — you can view where your new apartment home is situated within the community to make sure everything is just right, down to the location!
Frequently Asked Questions
Welcome to Viridian Reserve! Below are answers to common questions about our community, leasing, amenities, policies, and more. If you don’t find your question below, our leasing team is happy to help.
General Questions
How do I schedule a tour?
It's easy to schedule a personalized tour at our community! You can schedule your tour online via our website, or by calling our office and speaking with one of our leasing professionals. We also offer self-guided tours, and walk-in tours during business hours!
What do I need to bring when touring or applying?
Every person over the age of 18 who wishes to tour the community will need to bring a valid government-issued photo ID or passport. To apply for one of our available apartment homes, you’ll need to complete our application process online, which includes providing proof of income and consenting to a credit and background screening.
Are there application fees?
A non-refundable application fee of $75 per person over the age of 18 is required. This fee covers the cost to run your application, including the credit and background screening and any income verifications that may be required.
What lease terms are offered?
We offer both short-term and long-term leases starting at 7 months and going up to 15 months!
Is renters’ insurance required?
Mission Rock Residential requires residents to maintain active insurance coverage with $100,000 liability protection throughout your residency. We require you to list the community as an 'Additional Interested Party' on your policy, which may eliminate the need for you to update us any time changes are made to your policy. Please view our Renter's Insurance page for more information.
Rent, Payments & Fees
How can I pay my rent?
We offer a convenient way to pay your rent online via the Rent Café Resident app! You can choose to pay via ACH bank transfer, or via credit/debit card.
Are any utilities included in the rent?
Currently there are no utilities included in the rental rate. Utilities are billed separately by a third-party company called Conservice. Conservice will provide a statement to you each month where you can view your charges. However, you'll still pay your utility charges along with your rent to the apartment community via the online resident portal. Any utilities that are paid to a third-party provider (like electric or gas) will be paid directly to that provider.
Is there a security deposit? When is it due?
The standard security deposit amounts with approved credit are as follows:
1-Bedroom: $300
2-Bedroom: $350
3-Bedroom: $400
Security deposits are due when your application is approved, and are refundable upon move out. An additional deposit may be required, which will be determined by application screening results. Any additional deposits will be due at move-in.
Amenities & Resident Services
What amenities are offered at Viridian Reserve?
Viridian Reserve offers a multitude of community amenities, including a swimming pool, theater room, fitness center and dedicated yoga space, hammock lounge, dog park and dog wash, and more! View our Amenities Page for more information about our community.
Is package acceptance available?
We do offer package acceptance services for our residents via Parcel Pending!
Parking & Transportation
What parking options are available and is there a fee for on-site parking?
Viridian Reserve offers free on-site parking, as well as reserved spaces and garages for rent. Availability may vary.
Are EV charging stations available?
Yes! We offer on-site EV charging stations for residents use.
Pets
Are pets allowed?
Yes, Viridian Reserve is a pet-friendly apartment community! Our community welcomes up to 2 pets per apartment, and we even offer an on-site dog park and pet wash station for you and your pups. Please refer to our Pet Policy for more details.
What documents do I need to bring for my pet?
You will need to provide copies of your most recent vet records showing that your pets are up to date on their vaccinations, as well as a recent photo of your pet(s).
Policies & Procedures
Is the community smoke-free?
Yes! In an effort to promote clean air and safety for our residents, employees, and visitors, we are a fully smoke-free community.
Can I make changes or upgrades to my apartment?
While we encourage you to make your space feel like home, permanent structural changes or upgrades are not permitted. However, you are more than welcome to personalize your apartment with non-permanent decor that aligns with our community guidelines. The condition of the apartment will be assessed upon move out, and if there are any damages above normal wear and tear, you may incur charges.
What am I allowed to have on my patio/balcony?
We encourage you to decorate your patio to your liking with outdoor furniture and/or living plants! Furniture that is intended for indoor use as well as trash or bulky furniture items may not be permitted. Please feel free to reach out to us directly for more information!
What is the emergency maintenance policy?
We have a dedicated emergency maintenance phone line for reporting emergency situations, as outlined in your lease agreement. Our on-call team is available for true emergencies 24 hours a day.
Application Process
What are the application requirements?
All applicants over the age of 18 must complete an application form, pay the application fee, and are required to pass a background and credit screening. The total household income must be at least 3x the amount of the rent.
Do you run background and credit checks?
Yes, a background and credit screening are required as a part of the application process.
Resident Support
How do I submit a maintenance request?
For non-emergency maintenance requests, you can submit a request through the online resident portal, or call or stop by the leasing office during normal business hours. For emergency maintenance requests, we have a dedicated 24-hour on-call team.
Do you host resident events?
We do regularly host resident events! We love getting to know our residents on a more personal level and facilitating a fun and engaging experience for you to get to know your neighbors as well.
Still Have Questions?
If you didn’t find the answer you were looking for, feel free to contact our team by phone, email, or visit in person we’re here to help!