At Keystone Apartments, we pride ourselves on offering outstanding customer service with a dedicated on-site management team committed to making you feel right at home. Combine that with our fantastic location, beautiful surroundings, and resident-focused care, and you have a community that truly stands out in the Northglenn area.
Frequently Asked Questions
Welcome to Keystone Apartments! Below are answers to some common questions about our community, leasing, amenities, policies, and more. If you don’t find your question below, please reach out to our leasing team – we’re happy to help!
General Questions
Our community offers fantastic walkable access to local parks, trails, and charming neighborhood businesses, while keeping you just 5 to 7 minutes from the bustling shopping corridors along 120th Avenue. You will love being only 10 minutes from both the Thornton Town Center and Orchard Town Center, with convenient grocery options like King Soopers, Sprouts Farmers Market, Safeway, Walmart Supercenter, and Sam's Club nearby. For dining out, local favorites like Parry's Pizza & Taphouse, Cheddar's Scratch Kitchen, Fuzzy's Taco Shop, and First Watch are just minutes from your front door.
Keystone is perfectly situated for an easy commute, with major employers like Ball Corporation, Maxar Technologies, Trimble, and the Amazon Thornton Fulfillment Center just minutes away. Additionally, leading regional healthcare networks like Intermountain Health, UCHealth, Kaiser Permanente, and St. Anthony North Hospital, along with aerospace and tech giants like Lockheed Martin, Northrop Grumman, Dish Network, and Comcast, are all within a convenient 30-minute drive.
You will love exploring the local area, which features E.B. Rains Jr. Memorial Park—Northglenn's signature park with a beautiful lake, walking paths, and playgrounds—just 7 minutes away. The expansive Carpenter Park, complete with an outdoor amphitheater and splash pad, is only 10 minutes from your door, and the nearby Northglenn Recreation Center offers top-tier gym facilities, fitness classes, and an indoor pool.
We are dedicated to eco-friendly living and helping you lower your utility footprint by equipping our homes with energy-efficient LED lighting, modern energy-saving appliances, and highly efficient heating and cooling systems.
To help provide additional peace of mind for our community, Keystone partners with a professional courtesy patrol service that regularly monitors the neighborhood and common spaces.
Application Process
To ensure a smooth and quick application process, please have a U.S. government-issued photo ID (such as a driver's license or passport) and official proof of income (such as your two most recent paycheck stubs or an official employment offer letter) ready to upload when you apply.
Once you submit your application and all required documentation, our leasing team typically processes and provides an update on your application within 24 to 48 hours.
We evaluate applications using a comprehensive screening process that looks at credit history, rental history, and income. If you have a lower credit score or do not have a credit history established yet, our team is happy to review alternative qualifying options with you, such as utilizing an approved guarantor.
Yes! We understand that everyone's financial situation is unique, which is why we proudly accept qualified guarantors and co-signers to help meet our application and income requirements.
We love accommodating different lifestyles and timelines by offering flexible lease terms ranging anywhere from 3 to 12 months.
To qualify for an apartment at Keystone, applicants must show a verifiable gross monthly income of at least 2 times the monthly rent of their chosen home.
Amenities & Resident Services
Our residents love taking advantage of our modern, 24-hour fitness center for their daily workouts and cooling off on sunny days in our sparkling community swimming pool.
Absolutely! Residents who work from home are always welcome to bring their laptops down to our comfortable resident clubhouse, offering a productive and inviting change of scenery during the workday.
We make receiving packages easy and secure with our on-site Amazon Hub lockers, allowing you to pick up your deliveries 24/7 at your own convenience.
Our community pool is open 7 days a week from 10:00 AM to 10:00 PM during the season, while our resident clubhouse is available to enjoy during regular leasing office hours (unless reserved for a private resident event).
Our fully equipped fitness center features a great variety of workout gear, including modern cardio machines, free weights, and a versatile Smith machine to help you meet all your fitness goals.
Parking & Transportation
We offer convenient resident parking options throughout the community. For a detailed layout of our parking zones and to see how close they are to your future home, please explore our interactive community map on our floor plans page.
Visitor parking is managed smoothly through the ParkM system, making it incredibly easy for your guests to register their vehicles digitally and enjoy hassle-free parking during their visit. How does the community accommodate electric vehicle charging? While we do not offer on-site electric vehicle charging stations at this time, there are several convenient charging options located nearby in the local Northglenn area.
Public transit is exceptionally accessible from our community, with the 120th Avenue & Race Street bus stop located just a 2 to 3-minute walk away. Additional convenient options like the Claude Court and Irma Drive bus stops are also within a short 5 to 10-minute walk, keeping you seamlessly connected to regional transit.
While we do not have dedicated bicycle storage or repair stations on-site, residents are welcome to store their personal bicycles within their private garages or designated areas.
Pets
While we do not have an on-site dog park or pet wash station, our neighborhood is incredibly pet-friendly and filled with wonderful nearby parks and walking trails for you and your furry friend to enjoy.
We love pets and warmly welcome up to two of your furry companions per apartment home to live with you at Keystone.
Yes, our community does have breed restrictions in place for pets. Please contact our friendly leasing office directly for our complete, up-to-date policy and restricted breed list.
Your pet will love living here! We are just a 7-minute drive from E.B. Rains Jr. Memorial Park—featuring great walking paths around the lake—and only 10 minutes from the expansive Carpenter Park, making outdoor adventures with your dog incredibly easy.
Bringing a pet along requires a $300 pet deposit per pet, along with a monthly pet rent of $35 per pet to help keep our community pet-friendly.
Please see our Fees & Disclosures page
Resident Support
Our dedicated maintenance team handles routine work orders promptly, typically within 24 to 48 hours of your submission through the resident portal. For peace of mind, we also provide 24/7 emergency maintenance support for any urgent situations that arise outside of regular business hours.
We strive to address non-emergency maintenance requests as quickly as possible, with our team aiming to respond and coordinate your repair within 2 hours of your submission.
We keep our community connected and informed by sending all building updates, maintenance notices, and important news directly to your inbox via Rent Cafe and Elise AI.
Rent, Payments & Fees
Your monthly rent covers your apartment home, with additional charges like the $35 monthly pet rent (if applicable) and utility services billed separately so you only pay for what you use.
Residents can easily view and pay their monthly balances online through the secure Rent Cafe resident portal, or by submitting certified funds directly to the leasing office. When is rent considered late and what are the associated grace periods? Rent is due on the 1st of the month and is considered late on the 9th. Residents enjoy a convenient grace period from the 2nd through the 8th of every month to submit their payments without penalty
To keep things simple and stress-free, utilities are managed through an all-in billing system, bringing your monthly charges together into one clear statement alongside your rent. Please see our Fees & Disclosures page
Policies & Procedures
To ensure a peaceful and comfortable living environment for all our neighbors, we observe quiet hours throughout the community from 10:00 PM to 8:00 AM daily.
Keystone is proudly a 100% non-smoking community. To promote a clean and healthy environment, smoking and vaping of any kind are strictly prohibited inside our homes and throughout all shared common areas.
If you are looking to move to a different apartment within our community, you will just need to meet our standard transfer qualifications and pass a simple housekeeping inspection of your current home.
If your plans change and you need to break your lease early, our community offers a straightforward early termination option with a buyout fee equivalent to one month's rent.
Our management team takes community comfort very seriously and always addresses any lease violations or noise complaints promptly and professionally to maintain a welcoming atmosphere for everyone.
Still Have Questions?
If you didn’t find the answer you were looking for, please feel free to contact our leasing team by phone or email, or visit us in person – we’re here to help!