The Knolls at Sweetgrass Apartment Homes offers spacious one- and two-bedroom apartment homes designed with your comfort and lifestyle in mind.
Frequently Asked Questions
Welcome to The Knolls at Sweetgrass Apartment Homes! Below are answers to some common questions about our community, leasing, amenities, policies, and more. If you don’t find your question below, please reach out to our leasing team – we’re happy to help!
General Questions
How do I schedule a tour?
Scheduling a tour is easy! You can schedule online through our website or contact our leasing team at 719-822-2977. We look forward to showing you your future home!
What do I need to bring when touring or applying?
When touring or applying, please bring a valid government-issued photo ID, such as a driver’s license or state-issued identification card.
Rent, Payments, & Fees
How can I pay my rent?
Residents can conveniently pay rent online through the resident portal, in person at the leasing office, or by cashier’s check or money order.
Are any utilities included in the rent?
Utilities are not included in the monthly rent. Residents are responsible for applicable utility charges and community-related fees. Please refer to our Fees & Disclosures page for additional details.
Is there a security deposit?
Yes. Security deposits start at $400 and may vary based on screening results and applicable lease terms.
Is renters insurance required?
Yes. Residents are required to maintain active renter’s insurance coverage with liability protection throughout their residency.
Amenities & Community Features
What amenities are offered at The Knolls at Sweetgrass Apartment Homes?
Residents enjoy a variety of community amenities, including a fitness center, swimming pool, hot tub, fire pit, and dog park.
Is package acceptance available?
Yes! The community offers convenient package solutions, including Amazon Lockers and an Amazon Hub for secure package delivery.
Parking & Transportation
What parking options are available?
The community offers convenient parking options, including reserved parking, covered carports, and complimentary first-come, first-served parking. Carports are available for an additional monthly fee ranging from $35–$45 depending on availability.
Are EV charging stations available?
Yes! Electric vehicle charging stations are available for resident convenience.
Pets
Are pets allowed?
Yes! The Knolls at Sweetgrass Apartment Homes is a pet-friendly community welcoming cats and dogs. Please contact the leasing team for details regarding breed restrictions, pet fees, and pet policies.
What is the community’s pet policy?
The Knolls at Sweetgrass Apartment Homes welcomes pets! Please contact the leasing team for information regarding pet fees, restrictions, and requirements.
Policies & Procedures
Is the community smoke-free?
Yes. The Knolls at Sweetgrass Apartment Homes is a smoke-free community.
Can I make changes or upgrades to my apartment?
Residents are not permitted to make modifications or upgrades to their apartment home without prior approval from the management team.
Application Process
What are the application requirements?
Applicants must meet the community’s qualification requirements, including verification of income, rental history, and credit screening. Applicants must demonstrate a gross monthly income of at least two times the monthly rent.
Do you run background and credit checks?
Yes. All applicants are subject to credit and background screening as part of the application process.
Are there application fees?
Yes. Application fees apply. Please visit our Fees & Disclosures page for complete details regarding applicable fees.
What lease terms are offered?
Flexible lease terms are available, including options ranging from 3 to 13 months. Contact the leasing team for current availability and pricing.
Resident Support
How do I submit a maintenance request?
Residents can submit maintenance requests through the online resident portal, by contacting the leasing office, or by stopping by during office hours.
Does the leasing team speak Spanish?
Our leasing team is happy to assist with any questions or requests. Please contact the office directly for available language assistance.
Can I pay rent online?
Yes! Residents can conveniently make rent payments online through the resident portal.
How do I contact the leasing office?
You can contact the leasing office by phone, email, or by visiting the community during regular business hours. Our team is happy to assist with any questions.
Still Have Questions?
If you didn’t find the answer you were looking for, please feel free to contact our leasing team by phone or email, or visit us in person – we’re here to help!