Residents can pay their rent through the resident portal, or in our office. We accept money orders, cashier’s checks or personal checks.
Frequently Asked Questions
Welcome to Woodspring Apartments! Below are answers to some common questions about our community, leasing, amenities, policies, and more. If you don’t find your question below, please reach out to our leasing team – we’re happy to help!
Rent, Payments, & Fees
Are any utilities included in the rent?
Water, sewer and trash are included in the rent. Residents are responsible for electric, and optional services such as cable/internet.
Is there a security deposit?
The standard security deposit at Woodspring Apartments is $500.00 on approved credit. If screening results come back conditional, then an additional half month to a full month deposit is required.
Amenities & Resident Services
What amenities are offered at Woodspring Apartments?
At Woodspring we offer a variety of amenities such as a Fitness Center, Dog Park, and a BBQ area. Coming soon we have a Playground, scheduled for completion in the fall of 2026!
Is package acceptance available?
At Woodspring we have Amazon lockers and parcel boxes for your convenience.
Is there an amenity fee?
There is no Amenity Fee. Residents have access to all property amenities free of charge!
Parking & Transportation
What parking options are available?
We provide one assigned covered carport free of charge with your apartment. Any uncovered parking spots are available for additional vehicles or guests.
Are EV charging stations available?
Our parking spots are currently 'analog'—no charging cables here, but plenty of room for your ride!
Is there a fee to park on site?
There are no parking fees at Woodspring Apartments! Your assigned carport is included in your rent, and there is no fee for the open parking.
Pets
Are pets allowed?
Woodspring Apartments is proud to be a pet friendly community! Please see our breed restrictions for more information.
What is the maximum number of pets allowed?
Woodspring Apartments allows for up to two pets.
What documentation do I need to bring for my pet?
You will need to provide a photo and vet records for each pet.
Policies & Procedures
Is the community smoke-free?
We are proud to be a smoke free community!
Can I make changes or upgrades to my apartment?
Changes or upgrades to the apartment need to be submitted to management and approved. If you need a modification to accommodate a disability, we are happy to provide you with a Reasonable Accommodation form.
What am I allowed to have on my patio/balcony?
At Woodspring, we allow the following: patio table, chairs, planters and appropriate decorations that do not alter the structure or building. These must stay within their patio/balcony area and may not be attached to the buildings or hanging over the patio/balcony edges. Holiday decorations must be taken down after the holiday season.
Application Process
What are the application requirements?
The Household is required to make 1.5% times the monthly rent amount.
Do you run background and credit checks?
Yes. Income plus verified credit history will be entered into a credit scoring model to determine rental eligibility and security deposit levels. A criminal background check will also be conducted for each applicant.
When is the deposit due?
The Deposit is required to hold an apartment. It is due at the time of application.
Resident Support
How do I submit a maintenance request?
Maintenance request can be done through the resident portal, by calling the office, sending an email, or stopping by the office to report in person.
What is the emergency maintenance policy?
Woodspring Apartments has 24- hour emergency maintenance that is on-call 7 days a week including holidays. After hours, your call will be directed to our answering service and a member of our team will reach out as soon as possible.
Do you host resident events?
Yes, we host regular resident events. This is a great way to get to know your neighbors and explore the community!
Still Have Questions?
If you didn’t find the answer you were looking for, please feel free to contact our leasing team by phone or email, or visit us in person – we’re here to help!